Termos de serviço

TERMS OF SERVICE

Last Updated: June 23, 2026

Welcome to SUNSATU. These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services"). By accessing our website or purchasing products from us, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Company Information

SUNSATU operates this website and provides products and services through it. Our store is powered by Shopify, which enables us to provide the Service. Any sales and purchases are made directly with SUNSATU. By using this Service, you acknowledge that Shopify is not responsible for any aspect of transactions between you and SUNSATU.

Email: globalsales@sunsatu.com Address: No. 12 Ditang Street, Yuyao, Ningbo, Zhejiang 315400, China

2. Eligibility

By using our Services, you represent that you are at least 18 years old or the age of majority in your jurisdiction, have the legal authority to enter into binding agreements, and that all information you provide is accurate and complete.

3. Products and Services

SUNSATU specializes in premium lighting products, including outdoor wall lights, indoor wall lights, garden lights, landscape lights, bollard lights, pathway lights, decorative lighting fixtures, outdoor power pedestals, and related accessories. We reserve the right to modify, discontinue, or limit any product without prior notice.

4. Product Information

We make reasonable efforts to ensure product descriptions, specifications, dimensions, images, and pricing are accurate. However, product colors may vary depending on monitor settings, minor differences in appearance may occur, and specifications may be updated without notice. We do not guarantee that all information is always complete, current, or error-free.

5. Pricing and Payments

All prices are listed in the currency shown at checkout. We reserve the right to change prices without notice, correct pricing errors, and cancel orders affected by pricing inaccuracies. Accepted payment methods include credit cards, debit cards, PayPal, and other methods displayed at checkout. Orders are not confirmed until payment has been successfully processed.

6. Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order due to product unavailability, payment issues, suspected fraud, incorrect pricing, or compliance concerns. If payment has already been processed, an appropriate refund will be issued.

7. Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy. Estimated delivery dates are provided for convenience only and are not guaranteed. SUNSATU shall not be liable for delays caused by customs clearance, weather conditions, transportation disruptions, government actions, or other events beyond our reasonable control. Risk of loss transfers to the customer upon delivery to the shipping address provided.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Customers should review the Refund Policy before placing an order.

9. Limited Warranty

Eligible lighting products are covered by our Limited Warranty as described in our Return & Refund Policy. Warranty coverage is subject to the terms and limitations described therein. Improper installation may void warranty coverage.

10. Customer Responsibilities

Customers agree to provide accurate information, use products according to instructions, comply with local laws and regulations, and ensure products are installed by qualified professionals where required.

11. Intellectual Property

All content on this website — including text, images, product descriptions, graphics, logos, videos, and website design — is owned by or licensed to SUNSATU and protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without prior written permission.

12. Prohibited Uses

You may not use the Service to violate any applicable laws or regulations, infringe on intellectual property rights, transmit harmful or fraudulent content, send spam or unsolicited communications, scrape or extract website data without authorization, use automated tools or AI agents to access the Service without permission, or impersonate any person or entity. We reserve the right to terminate access for violations of these Terms.

The Service may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of any third-party sites. Accessing third-party links is at your own risk.

14. Disclaimer of Warranties

The Service and all products are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose, to the fullest extent permitted by applicable law.

15. Limitation of Liability

To the fullest extent permitted by law, SUNSATU shall not be liable for indirect, incidental, consequential, special, or punitive damages, loss of profits, loss of business opportunities, or loss of data. Our total liability shall not exceed the amount paid by the customer for the product giving rise to the claim. Some jurisdictions may not allow certain limitations, and those limitations may not apply to you.

16. Indemnification

You agree to indemnify and hold harmless SUNSATU, its employees, officers, agents, affiliates, and service providers from any claims, liabilities, damages, costs, or expenses arising from your use of the Services, violation of these Terms, violation of applicable laws, or infringement of third-party rights.

17. Force Majeure

SUNSATU shall not be responsible for failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, war, government actions, labor disputes, supply chain disruptions, internet outages, or public health emergencies.

18. Privacy Policy

All personal information collected through the Service is governed by our Privacy Policy. By using the Service, you confirm that you have read and understood our Privacy Policy.

19. Governing Law

These Terms shall be governed by the laws applicable to the jurisdiction in which SUNSATU operates, without regard to conflict of law principles. Any disputes shall be resolved through good-faith negotiations before legal proceedings are initiated.

20. Severability

If any provision of these Terms is determined to be unenforceable, the remaining provisions shall remain in full force and effect.

21. Changes to These Terms

We may revise these Terms from time to time. Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of the Services after updates become effective constitutes acceptance of the revised Terms.

22. Contact Us

Customer Service: globalsales@sunsatu.com Privacy Requests: linda@sunsatu.com Address: No. 12 Ditang Street, Yuyao, Ningbo, Zhejiang 315400, China